- Vast open world gameplay experience.
- Large and diverse character roster.
- Fun and engaging gameplay mechanics.
- Frequent bugs and crashes reported.
- Game design and mechanics poorly received.
- Story criticized as lacking and unengaging.
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
80.8% PrecisionAug 21, 2019 → Feb 4, 2026
Total revenue at risk
$33,243
~$423 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Optimization
Technical · 18.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
50.2%$16,704
49.8%$16,540
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 53.8% share
Technical · 46.2% share
Issue · Technical
Poor Optimization
Share of issues
15.4%
Primary region
Brazil
Detected from language cues
Anger level
Furious
Average sentiment intensity