Sherlock Holmes: Crimes and Punishments
Last updated: 2026-01-26
- Exceptional Sherlock Holmes immersion and atmosphere
- Innovative deduction mechanics with strong narrative
- Engaging and varied cases with emotional impact
- High-quality voice acting and writing
- Frequent crashes and technical instability
- Unclear clues and clunky controls
Emotions
Frustration29%Satisfaction17%Disappointment10%Enjoyment10%Appreciation5%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
79.1% PrecisionOct 19, 2020 → Dec 28, 2025
Total revenue at risk
$47,954
~$759 per month
Modeled from refund-intent reviews
Most dangerous issue
Frequent Crashes
Technical · 7.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
61.2%$29,356
30.4%$14,587
8.4%$4,011
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 52.9% share
Design · 35.3% share
Business · 11.8% share
Issue · Technical
Frequent Crashes And Stuttering
Share of issues
5.9%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity