Players experience frequent crashes, server disconnections, and poor optimization, disrupting gameplay. Cheaters, hackers, and an ineffective anti-cheat system further exacerbate the issue, alongside long-standing balance problems, faction/class imbalances, and a toxic community that makes the game unwelcoming for new players.
The game's decline in quality, lack of developer support, and unfulfilled potential are major sources of disappointment. Players criticize intrusive monetization, poor balance decisions (e.g., nerfing the Infiltrator class), and the removal of unique playstyles, which have eroded the game's strategic depth and fun factor.
The game's large-scale battles, chaotic and immersive combat, and diverse gameplay mechanics (e.g., class roles, vehicles) evoke excitement. Players highlight the adrenaline rush from massive teamwork-driven battles and the unique, unpredictable moments that arise from its persistent warfare.
Long-time players reflect fondly on the game's peak, recalling memorable battles, unique gameplay, and its golden era. Many cite years of investment (e.g., 10+ years of playtime) and compare it favorably to other games in the genre, emphasizing its unmatched scale and charm.
Players express anger over developer decisions, such as catering to casual players, removing long-standing classes, and failing to address cheaters or balance issues. Monetization tactics, forced tutorials, and perceived neglect of the community further fuel frustration.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
74,192
Positive
59,86580.7%
Negative
14,32719.3%
Sales estimations
Estimated sales count
4,300,986
Estimated revenue
Not applicable
Game price
F2P
Review → sale ratio
Refund leakage
Refund-intent reviews
1216.33%
Estimated copies lost
7,014
Estimated revenue lost
Not applicable
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment Ă— Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
1216.3%
Avg playtime 0.8h
663.5%
Avg playtime 0.9h
> 2h playtime
51927.1%
Avg playtime 455.6h
1,20663.1%
Avg playtime 548.6h
Velocity
review pace
Avg/day
0.4 rev/day
Last 30d
4 rev/day
Quarterly
26.3 rev/qtr
Days covered
4,385.1 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.