THE LONGING

Last updated: 2026-01-18
  • Strong emotional connection to Shade character
  • Thought-provoking themes of time and solitude
  • Rewarding exploration and hidden secrets
  • Real-time 400-day waiting mechanic unique
  • Slow pacing frustrates some players
  • Lack of clear objectives reduces engagement
THE LONGING header

Emotions

Frustration12%Curiosity7%Appreciation6%Disappointment5%Satisfaction4%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

72.8% PrecisionFeb 3, 2025 → Dec 24, 2025
Total revenue at risk
$15,200

~$1,407 per month

Modeled from refund-intent reviews

Most dangerous issue
Meaningless Ending

Design · 10.0% of risk

Churn driver breakdown

Weighted by churn risk

$15,200
Design
Technical
Business
87.4%$13,280
7.4%$1,120
5.3%$800
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 83.3% share
Technical · 8.3% share
Business · 8.3% share
Issue · Design
Character Speed Too Slow
Share of issues
8.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity