Tech Support: Error Unknown Review Summary
Last updated: 2026-09-14
- Extensive branching story multiple endings
- Realistic tech support simulation gameplay
- Fun and enjoyable overall experience
- Unique and novel concept
- Repetitive and boring gameplay
- Bugs and technical issues present
Emotions
Archetypes
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
- Steam rating
- Mostly Positive (6/10)
- Total reviews
- 663
- Positive
- 48673.3%
- Negative
- 17726.7%
Sales estimations
- Estimated sales count
- 50,684
- Estimated revenue
- $506,333
- Game price
- $10
- Review → sale ratio
Refund leakage
- Refund-intent reviews
- 118.59%
- Estimated copies lost
- 841
- Estimated revenue lost
- $8,402
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment Ă— Playtime
review counts| Bucket | Neg | Pos |
|---|---|---|
| ≤ 2h playtime | 118.6% Avg playtime 0.9h | 1310.2% Avg playtime 1.4h |
| > 2h playtime | 3628.1% Avg playtime 7.1h | 6853.1% Avg playtime 16.7h |
Velocity
review pace| Avg/day | 0 rev/day |
| Last 30d | 0.6 rev/day |
| Quarterly | 3.8 rev/qtr |
| Days covered | 2,755.1 days |
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.
Buyer vs key activations
Share of review volume
128 total
Organic purchasers10279.7%
Voted up: 64%
Key activations2620.3%
Voted up: 62%
Honeymoon vs endgame
Based on hours played
128 total
First impression0-2h2721.1%
Voted up: 59%
Mid game2-10h7357.0%
Voted up: 56%
Late game10-20h2116.4%
Voted up: 81%
Endgame20h+75.47%
Voted up: 100%
Steam Deck monitor
Deck vs global sentiment
Deck satisfaction
100.0%
Global baseline 63.3%
2 Steam Deck-tagged reviews out of 663 total.