- Engaging and unique storyline
- Multiple endings and high replay value
- Appealing and beautiful visuals
- Game plagued by bugs
- Incomplete skip function
- SPIN system lacks impact
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.2% PrecisionMar 18, 2020 → Aug 3, 2025
Total revenue at risk
$6,998
~$107 per month
Modeled from refund-intent reviews
Most dangerous issue
Unresponsive Controls
Technical · 23.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
60.5%$4,233
21.0%$1,469
18.5%$1,296
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 60.0% share
Business · 20.0% share
Design · 20.0% share
Issue · Technical
Buggy Gameplay
Share of issues
20.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity