ROUTINE

Last updated: 2025-12-05
  • Deeply immersive, terrifying horror experience.
  • No-handholding design emphasizes exploration and puzzles.
  • Exceptional sound design and stunning visuals.
  • Outstanding performance, well-optimized across systems.
  • Unintuitive core gameplay and pacing challenges.
  • Insufficient content and overall short game length.
ROUTINE header

Emotions

Satisfaction35%Excitement18%Disappointment11%Frustration7%Joy5%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

80.5% PrecisionDec 4, 2025 → Dec 5, 2025
Total revenue at risk
$41,209

~$58,520 per day

Modeled from refund-intent reviews

Most dangerous issue
Unintuitive Puzzles

Design Ā· 32.9% of risk

Churn driver breakdown

Weighted by churn risk

$41,209
Design
Technical
Business
Other
69.8%$28,766
17.1%$7,067
8.9%$3,683
4.1%$1,692
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design Ā· 70.8% share
Technical Ā· 16.7% share
Business Ā· 8.3% share
Other Ā· 4.2% share
Issue Ā· Design
Unintuitive Puzzles
Share of issues
33.3%
Primary region
Russia
Detected from language cues
Anger level
Frustrated
Average sentiment intensity