Players are frustrated by a range of technical and gameplay issues. The clunky building system, unrealistic time progression, and vehicle durability issues are major pain points. Additionally, performance issues such as crashes, lag, and high resource usage, especially in the late game, contribute significantly to this frustration. The lack of updates and maintenance, along with unclear AI and game mechanics, further exacerbate the problem.
Players enjoy the game's addictive and challenging gameplay, particularly the complexity and realism of the transport and economic systems. Building and managing transport networks, along with the variety of transportation options and challenges, provide a rewarding experience. The detailed graphics, historical context, and improvements over previous games also contribute to the enjoyment.
Players are satisfied with the game's improvements, new features, and realistic gameplay. The depth and variety of transportation methods, along with the game's customization and mod support, are highly appreciated. The detailed vehicle models, weathering effects, and historically accurate campaign mode also contribute to player satisfaction.
Players express disappointment due to technical issues, outdated visuals, and lack of significant improvements. The game's flawed city development logic, lack of micro-control features, and persistent bugs contribute to this sentiment. Additionally, the lack of developer support and updates, along with gameplay issues, further disappoint players.
Players are excited about the game's engaging story mode, detailed scenarios, and realistic graphics. The variety of vehicles, transport-focused gameplay, and mod support are major contributors to this excitement. The unique experience of managing a transportation company over 200 years and the addictive gameplay also generate excitement.
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.2% PrecisionMar 14, 2025 → Dec 26, 2025
Total revenue at risk
$10,946
~$1,144 per month
Modeled from refund-intent reviews
Most dangerous issue
Pathfinding Failure
Technical · 36.0% of risk
Churn driver breakdown
Weighted by churn risk
$10,946
Technical
Design
66.0%$7,225
34.0%$3,722
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.