- Language learning and social interactions
- Positive mental health impact and diverse activities
- Diverse and creative user-generated content
- VR and immersive experiences accessibility
- Lack of effective moderation and inappropriate content
- Addictive nature and high costs
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
96.7% PrecisionJan 30, 2025 → Jan 29, 2026
Most dangerous issue
Connection Issues
Technical · 19.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Social
Design
Business
42.3%
34.8%
14.4%
8.5%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 42.9% share
Social · 32.1% share
Design · 17.9% share
Business · 7.1% share
Issue · Technical
Connection Issues
Share of issues
17.9%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity