The Surge
Last updated: 2026-02-13
- Visually appealing graphics and dark, captivating setting.
- Engaging combat with variety and strategic depth.
- Challenging boss fights and rewarding exploration.
- Confusing map design and clunky gameplay mechanics.
- Difficulty balancing and unreliable controls and camera.
- Game stability issues and frequent crashes.
Emotions
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
- Steam rating
- Mostly Positive (6/10)
- Total reviews
- 11,588
- Positive
- 8,68074.9%
- Negative
- 2,90825.1%
Sales estimations
- Estimated sales count
- 901,613
- Estimated revenue
- $13,515,179
- Game price
- $15
- Review → sale ratio
Refund leakage
- Refund-intent reviews
- 524.53%
- Estimated copies lost
- 4,046
- Estimated revenue lost
- $60,650
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts| Bucket | Neg | Pos |
|---|---|---|
| ≤ 2h playtime | 534.6% Avg playtime 1.1h | 211.8% Avg playtime 0.9h |
| > 2h playtime | 27323.8% Avg playtime 18.4h | 80169.8% Avg playtime 43.3h |
Velocity
review pace| Avg/day | 0.4 rev/day |
| Last 30d | 2.8 rev/day |
| Quarterly | 25.2 rev/qtr |
| Days covered | 3,194.9 days |
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.
Buyer vs key activations
Share of review volume
1,148 total
Organic purchasers96484.0%
Voted up: 71%
Key activations18416.0%
Voted up: 73%
Honeymoon vs endgame
Based on hours played
1,148 total
First impression0-2h897.75%
Voted up: 35%
Mid game2-10h29725.9%
Voted up: 60%
Late game10-20h20617.9%
Voted up: 64%
Endgame20h+55648.4%
Voted up: 87%
Steam Deck monitor
Deck vs global sentiment
Deck satisfaction
67.7%
Global baseline 71.6%
31 Steam Deck-tagged reviews out of 11,588 total.