- Engaging and well-developed story
- Deep and customizable combat system
- Enjoyable strategy gameplay
- Plot twists and story criticized
- Game length too short
- Japanese voice acting criticized
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.5% PrecisionJul 23, 2017 → Dec 26, 2020
Total revenue at risk
$5,723
~$137 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Story Quality
Design · 35.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$5,723
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Unbalanced Difficulty
Share of issues
33.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity