LIGHTNING RETURNS™: FINAL FANTASY® XIII

Last updated: 2026-01-21
Summary
  • Innovative combat system enhances gameplay experience
  • Memorable side quests enrich player engagement
  • Stunning visuals and soundtrack elevate immersion
  • Time pressure severely limits exploration freedom
  • Poor technical performance affects gameplay
  • World feels empty and lacks engaging content
LIGHTNING RETURNS™: FINAL FANTASY® XIII header

Categories

Action RPGCharacter CustomizationTime-based MechanicsSchemata-based CombatOpen-World ExplorationNon-linear ProgressionBoss FightsSingle-player

Emotions

Frustration29%Satisfaction14%Disappointment14%Enjoyment6%Nostalgia5%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

71.7% PrecisionJan 26, 2025 → Dec 30, 2025
Total revenue at risk
$17,831

~$1,583 per month

Modeled from refund-intent reviews

Most dangerous issue
Game Crashes On Launch

Technical · 11.6% of risk

Churn driver breakdown

Weighted by churn risk

$17,831
Technical
Design
Business
62.4%$11,132
29.5%$5,257
8.1%$1,443
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 54.5% share
Design · 36.4% share
Business · 9.1% share
Issue · Technical
Launcher Crashes
Share of issues
9.1%
Primary region
Spain/Latin America
Detected from language cues
Anger level
Furious
Average sentiment intensity