Hero Siege

Last updated: 2026-01-21
Summary
  • Highly praised class variety and customization
  • Addictive and engaging gameplay loop
  • Fair and non-intrusive monetization system
  • Persistent bugs and technical issues
  • Poor new player experience and onboarding
  • Unbalanced and restrictive game systems
Hero Siege header

Categories

Action RPGLoot-driven Combat SystemCharacter ProgressionClass-based CombatCharacter CustomizationCraftingCooperative MultiplayerPixel Art StyleSeasonal GameplayBuild Crafting

Emotions

Frustration31%Disappointment15%Satisfaction11%Anger6%Excitement5%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

93.3% PrecisionApr 26, 2021 → Jan 21, 2026
Total revenue at risk
$129,726

~$2,248 per month

Modeled from refund-intent reviews

Most dangerous issue
Paywall Characters

Business · 10.0% of risk

Churn driver breakdown

Weighted by churn risk

$129,726
Business
Design
Technical
Social
49.5%$64,272
32.5%$42,179
16.7%$21,621
1.3%$1,654
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Business · 47.0% share
Design · 34.8% share
Technical · 16.7% share
Social · 1.5% share
Issue · Business
Paywall Characters
Share of issues
9.1%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity