- Excellent level design
- Classic and Modern Sonic gameplay
- Impressive visuals and graphics
- Game length too short
- Control and gameplay problems
- High price concerns
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.7% PrecisionFeb 14, 2025 → Feb 11, 2026
Total revenue at risk
$133,273
~$11,041 per month
Modeled from refund-intent reviews
Most dangerous issue
Excessive Autopilot
Design · 12.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
41.1%$54,709
40.7%$54,191
17.1%$22,817
1.2%$1,556
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 39.4% share
Design · 39.4% share
Business · 18.2% share
Other · 3.0% share
Issue · Design
Excessive Autopilot
Share of issues
12.1%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity