Heroes & Generals

Last updated: 2026-02-11
  • Unique large-scale WWII gameplay experience.
  • Diverse gameplay mechanics and variety.
  • Accessible on low-end PCs, enjoyable gameplay.
  • Lack of support and development attention.
  • Significant balance issues and technical problems.
  • Pay-to-win mechanics and toxic community issues.
Heroes & Generals header

Emotions

Core metrics

Core business metrics

Steam review mix, revenue model, and refund leakage.

Steam review stats
Steam rating
Mixed (5/10)
Total reviews
142,088
Positive
96,18667.7%
Negative
45,90232.3%
Sales estimations
Estimated sales count
9,472,533
Estimated revenue
Not applicable
Game price
F2P
Review → sale ratio
Refund leakage
Refund-intent reviews
273.02%
Estimated copies lost
1,800
Estimated revenue lost
Not applicable
Review pace

Statistical analysis

Sentiment vs playtime and velocity signals.

Sentiment × Playtime

review counts
BucketNegPos
≤ 2h playtime
273%
Avg playtime 0.7h
869.6%
Avg playtime 0.9h
> 2h playtime
13615.2%
Avg playtime 610.7h
64472.1%
Avg playtime 239.4h

Velocity

review pace
Avg/day0.2 rev/day
Last 30d2.6 rev/day
Quarterly12.9 rev/qtr
Days covered4,232.6 days
Audience segments

Who is reviewing

Buyer mixes, lifecycle phase, and Steam Deck signals.

Buyer vs key activations
Share of review volume
893 total
Organic purchasers00.00%
Voted up: 0%
Key activations893100.0%
Voted up: 82%
Honeymoon vs endgame
Based on hours played
893 total
First impression0-2h11713.1%
Voted up: 77%
Mid game2-10h12313.8%
Voted up: 78%
Late game10-20h9610.8%
Voted up: 83%
Endgame20h+55762.4%
Voted up: 83%
Steam Deck monitor
Deck vs global sentiment
0.00% of reviews
Deck satisfaction
N/A
Global baseline 81.7%
0 Steam Deck-tagged reviews out of 142,088 total.