Players are frustrated primarily due to technical issues such as difficulty connecting to servers, game crashes, and performance problems. Additionally, gameplay mechanics like having to retry entire maps due to death, confusing level design, and bugs contribute to this frustration. Community and server management issues, including difficulty finding active servers and problems with mods, also play a significant role.
The joy experienced by players stems from the fun and intense multiplayer experience, especially when playing with friends. The game's community creativity, variety of custom maps, and cooperative gameplay mechanics, such as the co-op medic mechanics, contribute to this positive emotion.
Players feel nostalgic due to the game's long history and their personal memories associated with it. The mention of LAN parties, the game's popularity during specific years, and the reminiscent feel of classic games like Half-Life evoke this sense of nostalgia.
The excitement comes from the game's thrilling and intense gameplay, especially in survival mode and when playing with friends. The inclusion of multiple expansions, cooperative gameplay, and new and improved features also contribute to this excitement.
Disappointment arises from the game's outdated and poor-quality assets, including HD models, gun sounds, and physics. Additionally, issues like empty servers, netcode problems, and broken maps contribute to this feeling, as the game did not meet players' expectations.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
31,990
Positive
29,93893.6%
Negative
2,0526.4%
Sales estimations
Estimated sales count
1,766,184
Estimated revenue
Not applicable
Game price
F2P
Review → sale ratio
Refund leakage
Refund-intent reviews
683.71%
Estimated copies lost
3,754
Estimated revenue lost
Not applicable
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
683.7%
Avg playtime 0.7h
1829.9%
Avg playtime 1h
> 2h playtime
935.1%
Avg playtime 90.2h
1,49281.3%
Avg playtime 86.2h
Velocity
review pace
Avg/day
0.5 rev/day
Last 30d
5.5 rev/day
Quarterly
35 rev/qtr
Days covered
3,675.8 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.