- Fun and enjoyable gameplay
- Active and dedicated developers
- High replayability and addictive
- Medieval city-building focus
- Optimization and performance issues
- Presence of bugs
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.9% PrecisionMar 27, 2025 → Mar 25, 2026
Total revenue at risk
$84,572
~$6,993 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Not Responding
Technical · 12.7% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
57.5%$48,639
38.3%$32,360
4.2%$3,573
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Design · 46.4% share
Business · 3.6% share
Issue · Technical
Game Not Responding
Share of issues
10.7%
Primary region
Brazil
Detected from language cues
Anger level
Furious
Average sentiment intensity