- High-quality graphics and excellent music and sounds
- Unique underwater setting and exploration component
- Extensive building and large research tree
- Boring gameplay and lacks variety and depth
- Research tree flaws and poor UI design
- Tedious resource management and balancing issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
74.9% PrecisionJan 13, 2023 → Feb 24, 2026
Total revenue at risk
$28,888
~$762 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Performance
Technical · 11.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
71.1%$20,531
20.1%$5,814
8.8%$2,544
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 72.7% share
Technical · 18.2% share
Business · 9.1% share
Issue · Technical
Poor Performance
Share of issues
9.1%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity