- Engaging empire-building mechanics with depth
- High replayability and varied content
- Accessible yet strategically deep gameplay
- Monotonous and repetitive late-game experience
- Clunky UI and poor user experience
- Buggy and unpolished overall performance
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
70.5% PrecisionAug 9, 2021 → Nov 25, 2025
Total revenue at risk
$24,952
~$477 per month
Modeled from refund-intent reviews
Most dangerous issue
Outdated Graphics
Design · 12.4% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
93.5%$23,321
6.5%$1,631
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 90.0% share
Business · 10.0% share
Issue · Design
Poor Execution
Share of issues
10.0%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity