- Exceptional multiplayer and co-op experience
- Outstanding city-building mechanics with depth
- High replayability and unique faction variety
- Flawed and irrelevant card system mechanics
- Severe late-game performance issues persist
- Underdeveloped combat and weak diplomacy systems
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
67.3% PrecisionAug 1, 2021 → Oct 13, 2025
Total revenue at risk
$11,794
~$231 per month
Modeled from refund-intent reviews
Most dangerous issue
Unbalanced Card System
Design · 28.1% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
82.5%$9,725
17.5%$2,069
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 75.0% share
Business · 25.0% share
Issue · Design
Poor Audio-Visual Polish
Share of issues
25.0%
Primary region
Germany
Detected from language cues
Anger level
Furious
Average sentiment intensity