- Engaging and varied gameplay mechanics.
- Generous free-to-play model benefits players.
- Stunning visuals enhance player experience.
- Positive and active community engagement.
- Confusing and overwhelming for new players.
- Excessive grind and repetitive content issues.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.3% PrecisionMar 24, 2025 → Mar 20, 2026
Most dangerous issue
Black Screen on Launch
Technical · 11.9% of risk
Churn driver breakdown
Weighted by churn risk
Business
Technical
Design
35.1%
33.5%
31.4%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 35.0% share
Design · 35.0% share
Technical · 30.0% share
Issue · Technical
Black Screen on Launch
Share of issues
10.0%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity