NERTS! Online Review Summary

Last updated: 2026-10-26
  • Fun multiplayer with friends
  • Competitive solitaire card game
  • Fast-paced and addictive gameplay
  • Severe lag and latency issues
  • Frequent crashes and glitches
  • Toxic stress and lag worsen
NERTS! Online header

Emotions

Archetypes

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

85.1% PrecisionJan 6, 2021 → May 10, 2026
Most dangerous issue
No Public Lobby

Design · 15.4% of risk

Churn driver breakdown

Weighted by churn risk

Technical
Design
Social
53.2%
35.9%
11.0%
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 47.4% share
Design · 42.1% share
Social · 10.5% share
Issue · Design
No Public Lobby
Share of issues
15.8%
Primary region
South Korea
Detected from language cues
Anger level
Annoyed
Average sentiment intensity