Players are primarily frustrated with the game due to persistent technical issues such as laggy gameplay, frequent disconnections, and poor server performance. Additionally, matchmaking problems, including long wait times and difficulty finding matches, contribute significantly to this frustration. The presence of cheaters and hackers, along with unbalanced gameplay and lack of developer support, further exacerbate the negative experience.
Players express disappointment due to the game's poor execution, lack of content, and unmet expectations. The game's imbalance, repetitive gameplay, and lack of developer support are significant contributors to this sentiment. Additionally, the game's poor quality compared to previous titles and the feeling of it being abandoned by the developers add to the disappointment.
Players enjoy the game for its fun and engaging gameplay mechanics, as well as the positive experiences playing with friends. The variety in characters, weapons, and enemies, along with the unique Mastermind mechanic, contribute to the enjoyment. The game's cooperative gameplay and teamwork aspects are also highlighted as sources of fun.
Players are angry due to the game's poor execution, frequent disconnections, and the presence of hackers ruining the gameplay experience. The high price of the game, along with server issues and cheating, further fuel this anger. Some players feel ripped off and upset that the game does not meet their standards.
Players are excited about the dynamic and tense gameplay, as well as the fun and engaging experience of playing with friends. The unique and creative control mechanics in the game, along with its association with the Resident Evil franchise, contribute to this excitement.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Mostly Negative (4/10)
Total reviews
8,629
Positive
3,29138.1%
Negative
5,33861.9%
Sales estimations
Estimated sales count
588,921
Estimated revenue
$35,329,371
Game price
$60
Review → sale ratio
Refund leakage
Refund-intent reviews
15323.50%
Estimated copies lost
10,442
Estimated revenue lost
$626,416
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment × Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
15323.5%
Avg playtime 0.7h
507.7%
Avg playtime 1h
> 2h playtime
25639.3%
Avg playtime 60.6h
19229.5%
Avg playtime 146.4h
Velocity
review pace
Avg/day
0.3 rev/day
Last 30d
1.8 rev/day
Quarterly
21.2 rev/qtr
Days covered
2,136.1 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.