- Enjoyable and fun gameplay experience
- Immersive dark atmosphere and unique SCPs
- Regular updates and community engagement
- High number of bugs and graphical issues
- Game feels unfinished and poorly optimized
- Frequent crashes and save file issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
82.2% PrecisionMay 4, 2020 → Apr 19, 2026
Most dangerous issue
Noclip Mode Bug
Technical · 11.6% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
54.4%
39.8%
5.8%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Design · 45.0% share
Business · 5.0% share
Issue · Technical
Noclip Mode Bug
Share of issues
10.0%
Primary region
Germany
Detected from language cues
Anger level
Furious
Average sentiment intensity