- Rich and engaging story
- Well-developed characters
- Beautiful visual style
- Inappropriate and excessive sexual content
- Unlikable and annoying characters
- Frequent typos and mistranslations
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
44.0% PrecisionMay 31, 2019 → Dec 11, 2022
Total revenue at risk
$8,678
~$202 per month
Modeled from refund-intent reviews
Most dangerous issue
Disappointing Story And Characters
Design · 54.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$8,678
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Disappointing Story And Characters
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Frustrated
Average sentiment intensity