- Challenging and rewarding puzzles
- Complex and engaging puzzles
- Highly recommended for puzzle lovers
- Game is too complex
- Frustration and negative emotions
- Tedious and cumbersome mechanics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
60.0% PrecisionDec 16, 2015 → Oct 23, 2025
Total revenue at risk
$4,036
~$34 per month
Modeled from refund-intent reviews
Most dangerous issue
Not Worth the Price
Business · 30.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
69.8%$2,818
30.2%$1,218
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 75.0% share
Business · 25.0% share
Issue · Design
Clunky and Unintuitive UI
Share of issues
25.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity