- Fun and engaging gameplay
- Extensive character and weapon customization
- Well-designed characters and unique monsters
- Weak and repetitive story
- Repetitive gameplay mechanics
- Problematic camera and controls
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.5% PrecisionFeb 13, 2019 → Mar 24, 2026
Total revenue at risk
$165,332
~$1,910 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Won't Launch
Technical · 15.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
54.2%$89,654
35.3%$58,292
10.5%$17,385
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Design · 40.0% share
Business · 10.0% share
Issue · Technical
Game Won't Launch
Share of issues
13.3%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity