- Praised for story and engaging content.
- Direct sequel with detailed character development.
- Longer content with personal character arcs and happy endings.
- Excessive censorship and content removed.
- Poor translation quality and missing routes.
- Overpriced, unsatisfying ending, and poorly implemented mini-games.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
30.8% PrecisionAug 12, 2020 → Mar 7, 2021
Total revenue at risk
$4,648
~$673 per month
Modeled from refund-intent reviews
Most dangerous issue
Removed 18+ Content
Design · 51.4% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
51.4%$2,391
48.6%$2,258
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Business · 50.0% share
Issue · Design
Removed 18+ Content
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity