XCOM®: Chimera Squad
Last updated: 2026-02-05
- Highly praised gameplay mechanics and engagement.
- Compelling story with well-developed characters.
- Offers good value for its price point.
- Visually appealing with strong sound design elements.
- Plagued by numerous technical issues and bugs.
- Lacks depth in customization and progression systems.
Emotions
Disappointment34%Frustration25%Satisfaction11%Enjoyment9%Excitement3%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.7% PrecisionApr 24, 2020 → Feb 4, 2026
Total revenue at risk
$163,778
~$2,327 per month
Modeled from refund-intent reviews
Most dangerous issue
Unappealing Character Design
Design · 22.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
81.9%$134,157
13.2%$21,699
4.8%$7,922
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 83.6% share
Business · 11.5% share
Technical · 4.9% share
Issue · Design
Unappealing Character Design
Share of issues
23.0%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity