- Unique and enjoyable gameplay
- Excellent and memorable soundtrack
- Beautiful and high-quality game
- Controls are difficult and clunky
- Settings locked until tutorial completion
- Game locked to 30 FPS
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
81.5% PrecisionDec 15, 2018 → Apr 15, 2026
Total revenue at risk
$55,362
~$620 per month
Modeled from refund-intent reviews
Most dangerous issue
Keyboard Controls Broken
Technical · 13.9% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
85.0%$47,072
11.8%$6,513
3.2%$1,776
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 79.2% share
Design · 16.7% share
Business · 4.2% share
Issue · Technical
Keyboard Controls Broken
Share of issues
12.5%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity