- Deep and complex gameplay mechanics
- Extensive ship customization options
- Variety of activities and playstyles
- Realistic 2D space physics
- Poor and confusing controls
- Repetitive gameplay
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
80.9% PrecisionApr 12, 2025 → Apr 4, 2026
Total revenue at risk
$19,520
~$1,639 per month
Modeled from refund-intent reviews
Most dangerous issue
Confusing Controls
Design · 12.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
74.7%$14,587
25.3%$4,933
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 78.9% share
Technical · 21.1% share
Issue · Design
Confusing Controls
Share of issues
10.5%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity