Green Hell

Last updated: 2026-02-06
  • Cooperative multiplayer experience and engaging story
  • Harsh survival mechanics and poor tutorial
  • Difficult navigation and exploration
  • Inventory and item management issues
  • Frequent bugs and crashes
  • Complex survival mechanics and technical issues
Green Hell header

Emotions

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

96.5% PrecisionFeb 6, 2025 Feb 6, 2026
Total revenue at risk
$1,270,067

~$104,538 per month

Modeled from refund-intent reviews

Most dangerous issue
Complex and Tedious Gameplay

Design · 18.1% of risk

Churn driver breakdown

Weighted by churn risk

$1,270,067
Design
Technical
Business
65.9%$836,731
31.6%$401,820
2.5%$31,515
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 68.6% share
Technical · 29.4% share
Business · 2.0% share
Issue · Design
Complex and Tedious Gameplay
Share of issues
17.6%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity