- Unique and appealing art style
- Engaging story and characters
- Concept of the game
- Unforgiving and difficult gameplay
- Technical and performance issues
- Frustrating level and puzzle design
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.7% PrecisionFeb 25, 2025 → Feb 24, 2026
Total revenue at risk
$51,128
~$4,225 per month
Modeled from refund-intent reviews
Most dangerous issue
Fetish Content
Design · 18.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
Other
Social
Anomaly
76.0%$38,857
13.0%$6,658
5.6%$2,854
3.3%$1,665
1.5%$761
0.7%$333
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 73.0% share
Business · 10.8% share
Other · 5.4% share
Technical · 5.4% share
Anomaly · 4.1% share
Social · 1.4% share
Issue · Design
Fetish Content
Share of issues
16.2%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity