- Engaging and well-developed storyline
- Memorable and charming characters
- Innovative and addictive gameplay
- Combat and gameplay issues
- Settings reset frequently
- Story and pacing issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
51.0% PrecisionJul 6, 2025 → Jan 24, 2026
Total revenue at risk
$5,757
~$855 per month
Modeled from refund-intent reviews
Most dangerous issue
Settings Reset On Launch
Technical · 68.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
68.8%$3,958
31.3%$1,799
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 66.7% share
Design · 33.3% share
Issue · Technical
Settings Reset On Launch
Share of issues
66.7%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity