- Unmatched realism in gameplay
- Best tennis simulator available
- High-quality and enjoyable game
- Graphics need improvement
- Animations need work
- Steep learning curve
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
30.8% PrecisionMar 7, 2018 → Apr 1, 2022
Total revenue at risk
$3,574
~$72 per month
Modeled from refund-intent reviews
Most dangerous issue
Complex Keyboard Controls
Design · 55.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$3,574
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Complex Keyboard Controls
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity