- Fun with friends
- Enjoyable game experience
- Unique gameplay experience
- Multiplayer features removed
- Game is overpriced
- Dull and repetitive gameplay
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.5% PrecisionSep 3, 2021 → May 2, 2026
Total revenue at risk
$242,359
~$4,272 per month
Modeled from refund-intent reviews
Most dangerous issue
Removed Multiplayer Feature
Business · 36.6% of risk
Churn driver breakdown
Weighted by churn risk
Business
Technical
Design
45.3%$109,716
30.0%$72,754
24.7%$59,888
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 43.5% share
Technical · 30.6% share
Design · 25.8% share
Issue · Business
Removed Multiplayer Feature
Share of issues
35.5%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity