- Positive overall impressions and highly recommended
- Strong community support and regular updates
- Free with optional payments and variety in gameplay
- Low player population with many bots
- AI issues and poor behavior
- Limited server options and language support issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
93.3% PrecisionFeb 16, 2023 → Mar 20, 2026
Most dangerous issue
Poor Game Quality
Design · 17.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
35.4%
29.8%
23.7%
11.2%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 36.4% share
Technical · 29.1% share
Business · 23.6% share
Social · 10.9% share
Issue · Design
Poor Game Quality
Share of issues
16.4%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity