- Impressive graphics, rich content, diverse activities
- Accessible, flexible gameplay with intuitive controls
- Engaging storyline, homage to classic space sims
- Pervasive lack of polish and numerous bugs
- Unrewarding economic loops and repetitive quests
- Weak voice acting and poor translation
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
65.5% PrecisionApr 1, 2021 → Nov 20, 2025
Total revenue at risk
$10,538
~$187 per month
Modeled from refund-intent reviews
Most dangerous issue
poor value for money
Business · 15.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
41.7%$4,391
30.0%$3,161
28.3%$2,986
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 42.9% share
Business · 28.6% share
Design · 28.6% share
Issue · Technical
unresponsive controls
Share of issues
14.3%
Primary region
Unknown
Detected from language cues
Anger level
Angry
Average sentiment intensity