- Enjoyable and immersive gameplay experience.
- Variety of activities and quests available.
- Unique and engaging game concept.
- Game abandoned by developers.
- Multiplayer mode issues and problems.
- Quest-related problems and bugs.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
79.2% PrecisionJul 2, 2019 â Mar 12, 2026
Total revenue at risk
$16,234
~$199 per month
Modeled from refund-intent reviews
Most dangerous issue
Multiplayer Not Working
Technical · 43.3% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
66.8%$10,843
17.9%$2,908
15.3%$2,484
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 64.7% share
Design · 17.6% share
Business · 17.6% share
Issue · Technical
Multiplayer Not Working
Share of issues
41.2%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity