- Enjoyable and fun gameplay experience.
- Duke's character and humor appreciated.
- Variety in gameplay and levels noted.
- Outdated and poor graphics criticized.
- Poor level design and terrible writing.
- Frequent crashes and technical issues reported.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.1% PrecisionFeb 20, 2017 → May 2, 2026
Total revenue at risk
$50,635
~$452 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Game Quality
Design · 16.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
83.1%$42,058
16.9%$8,577
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 85.7% share
Technical · 14.3% share
Issue · Design
Poor Game Quality
Share of issues
14.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity