- Extensive character customization options available.
- Complex and varied combat system features.
- Engaging and fun gameplay experience.
- Frequent game crashes and freezing issues.
- Poor camera and control mechanics.
- Unengaging and poorly paced story.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
63.0% PrecisionMay 8, 2025 → Jan 5, 2026
Total revenue at risk
$15,295
~$1,898 per month
Modeled from refund-intent reviews
Most dangerous issue
Controller Not Supported
Technical · 28.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
77.6%$11,871
22.4%$3,424
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 75.0% share
Design · 25.0% share
Issue · Technical
Controller Not Supported
Share of issues
25.0%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity