- Complex and realistic systems
- Engaging and addictive gameplay
- Active development and updates
- Realistic environmental simulation
- Poor controls and UI
- Steep learning curve
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.5% PrecisionApr 20, 2020 → Feb 15, 2026
Total revenue at risk
$75,893
~$1,070 per month
Modeled from refund-intent reviews
Most dangerous issue
Clunky Inventory Management
Design · 13.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
79.5%$60,301
12.4%$9,387
8.2%$6,205
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 82.8% share
Technical · 10.3% share
Business · 6.9% share
Issue · Design
Clunky Inventory Management
Share of issues
13.8%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity