The Legend of Heroes: Trails of Cold Steel

Last updated: 2026-03-12
  • Strong character development and relationships
  • Engaging story with immersive world-building
  • Fun tactical combat with magic system
  • Slow narrative pace and progression
  • Repetitive dialogue and gameplay elements
  • Stiff animations and subpar graphics
The Legend of Heroes: Trails of Cold Steel header

Emotions

Archetypes

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

43.4% PrecisionAug 18, 2017 Oct 21, 2025
Total revenue at risk
$8,158

~$82 per month

Modeled from refund-intent reviews

Most dangerous issue
Poor Voice Acting

Design · 38.6% of risk

Churn driver breakdown

Weighted by churn risk

$8,158
Design
100.0%$8,158
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 100.0% share
Issue · Design
Poor Voice Acting
Share of issues
33.3%
Primary region
Japan
Detected from language cues
Anger level
Furious
Average sentiment intensity