- Challenging and strategic gameplay experience.
- Crew management and customization options available.
- Tense and enjoyable combat mechanics.
- High-quality and immersive game design.
- High difficulty and control issues reported.
- Frequent game crashes and bugs encountered.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.0% PrecisionDec 5, 2017 → Mar 26, 2026
Total revenue at risk
$35,226
~$348 per month
Modeled from refund-intent reviews
Most dangerous issue
Difficult Gameplay
Design · 10.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
93.9%$33,072
6.1%$2,154
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 93.8% share
Technical · 6.3% share
Issue · Design
Difficult Gameplay
Share of issues
12.5%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity