- Authentic bus variety and customization options available.
- Fun and relaxing gameplay experience overall.
- Realistic bus simulation mechanics implemented.
- Repetitive missions reduce long-term engagement.
- AI and pedestrian behavior issues reported.
- Frequent bugs and crashes affect gameplay.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
84.1% PrecisionJun 14, 2018 → Feb 18, 2026
Total revenue at risk
$65,049
~$695 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Crashes
Technical · 12.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
81.1%$52,729
14.4%$9,363
4.5%$2,957
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 76.0% share
Design · 20.0% share
Business · 4.0% share
Issue · Technical
Game Crashes
Share of issues
12.0%
Primary region
Germany
Detected from language cues
Anger level
Angry
Average sentiment intensity