Borderlands 2

Last updated: 2025-12-21
Summary
  • Engaging story and memorable characters
  • High replayability with vast loot variety
  • Hilarious humor enhances immersion deeply
  • Excessive late-game grinding frustrates players
  • Tedious combat and repetitive enemy design
  • Pacing and traversal issues disrupt flow
Borderlands 2 header

Categories

First-Person ShooterCooperative MultiplayerCharacter ProgressionWeapon CustomizationLooter ShooterAction RPGProcedural GenerationCharacter Customization

Emotions

Frustration19%Excitement14%Amusement9%Nostalgia9%Satisfaction9%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

98.0% PrecisionDec 21, 2024 → Dec 21, 2025
Total revenue at risk
$3,156,521

~$259,863 per month

Modeled from refund-intent reviews

Most dangerous issue
Spyware Concerns

Business · 28.1% of risk

Churn driver breakdown

Weighted by churn risk

$3,156,521
Business
Technical
Design
Social
Other
82.4%$2,600,465
10.7%$337,691
6.0%$190,344
0.6%$20,290
0.2%$7,730
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Business · 77.6% share
Technical · 11.3% share
Design · 9.8% share
Social · 0.8% share
Other · 0.5% share
Issue · Business
Spyware Concerns
Share of issues
26.2%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity