Borderlands 2

Last updated: 2025-12-21
Summary
  • Engaging story and memorable characters
  • High replayability with vast loot variety
  • Hilarious humor enhances immersion deeply
  • Excessive late-game grinding frustrates players
  • Tedious combat and repetitive enemy design
  • Pacing and traversal issues disrupt flow
Borderlands 2 header

Categories

First-Person ShooterCooperative MultiplayerCharacter ProgressionWeapon CustomizationLooter ShooterAction RPGProcedural GenerationCharacter Customization

Emotions

Frustration19%Excitement14%Amusement9%Nostalgia9%Satisfaction9%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

95.0% PrecisionDec 21, 2024 → Dec 21, 2025
Total revenue at risk
$3,156,521

~$259,863 per month

Modeled from refund-intent reviews

Most dangerous issue
Spyware Concerns

Business · 102 mentions · 28.1% of risk

Churn driver breakdown

Weighted by churn risk

$3,156,521
Business
Technical
Design
Social
Other
82.4%$2,600,465
10.7%$337,691
6.0%$190,344
0.6%$20,290
0.2%$7,730
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Business · 77.6% share
Technical · 11.3% share
Design · 9.8% share
Social · 0.8% share
Other · 0.5% share
Issue · Business
Spyware Concerns

Voice signal (verbatim trimmed)

Take-Two and 2K Games have updated all their games' Terms of Service, turning them into literal spyware. They collect all information about you, including personal data, and leak it to advertisers. Banned for mods, cheats, VPNs, and virtual machines. Ads can b…
Share of issues
26.2%
102 users in this cohort
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity
Verbatim heatmap

Most dangerous reviews

Highest-upvoted negative posts threatening churn.

24 found helpful
Nov 23, 2025

好晕，另外我反对扫盘行为，虽然我家里没有什么价值连城的宝贝，但这不代表别人就能随意进出我家

1 found helpful
Dec 8, 2025

Tried to play it with my girlfriend. I didn't enjoy my time in the original Borderlands, and I figured I might as well give this a chance. It was an absolutely miserable experience and I regret playing it.

1 found helpful
Dec 1, 2025

Unplayable. Kept freezing at character creation, tried in both online and offline mode. Save your money, Randy does not need it anyways. Especially for this unplayable piece of work.

1 found helpful
Dec 21, 2025

Refunded. Not setting up extra accounts just to play with friends. Nor do I want to be bombarded with ads for your latest game.

1 found helpful
Dec 14, 2025

It looks cartoony and stupidly fast-paced. I feel like I'm in BO7

1 found helpful
Dec 4, 2025

玩的我头晕 差评！