- Unique narrative and visual style
- High-quality music and visuals
- Complex and confusing story
- Clunky and confusing controls
- Tedious and boring gameplay
- Slow pacing issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
63.1% PrecisionMay 29, 2025 → Mar 15, 2026
Total revenue at risk
$10,135
~$1,046 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Translation and Design
Design · 23.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
63.4%$6,427
36.6%$3,708
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 60.0% share
Technical · 40.0% share
Issue · Design
Terrible Operation Mode
Share of issues
20.0%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity