- Captivating and emotional story
- Stunning visuals and art style
- Unique steampunk atmosphere
- Frustrating and poorly designed puzzles
- Excessive backtracking
- Clunky and outdated controls
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
76.9% PrecisionApr 19, 2025 → Mar 11, 2026
Total revenue at risk
$15,627
~$1,439 per month
Modeled from refund-intent reviews
Most dangerous issue
White Screen Glitch
Technical · 13.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
61.4%$9,589
38.6%$6,038
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 70.0% share
Technical · 30.0% share
Issue · Technical
White Screen Glitch
Share of issues
10.0%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity