- Enjoyable and varied gameplay
- Engaging story and creative boss fights
- Great visuals and improved Warmastered Edition
- Excessive and tedious puzzles
- Game-breaking bugs and performance issues
- Camera, control, and audio issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
87.6% PrecisionAug 1, 2024 → Mar 25, 2026
Total revenue at risk
$83,298
~$4,155 per month
Modeled from refund-intent reviews
Most dangerous issue
Cutscenes Not Working
Technical · 14.9% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
85.8%$71,471
11.3%$9,380
2.9%$2,447
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 78.8% share
Design · 17.3% share
Business · 3.8% share
Issue · Technical
Cutscenes Not Working
Share of issues
13.5%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity