- Enjoyable and engaging gameplay
- Deep and addictive mechanics
- Satisfying resource gathering and crafting
- Clunky combat and UI
- Limited server options
- PVP balance issues
Emotions
Archetypes
Hardware
Windows <8GB VRAMnegativeWindows 12-15GB VRAMnegative
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.3% PrecisionApr 16, 2026 → May 2, 2026
Most dangerous issue
Poor Game Design
Design · 23.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
52.1%
37.4%
5.4%
5.1%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 54.5% share
Technical · 34.8% share
Business · 6.1% share
Social · 4.5% share
Issue · Design
Poor Game Design
Share of issues
24.2%
Primary region
USA
Detected from language cues
Anger level
Angry
Average sentiment intensity